Shipping policy

Processing Time Orders are typically processed within [1-3] business days. You'll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Rates We offer the following shipping options:

• Standard Shipping (5-7 business days): rates vary by location and weight of package or FREE on orders over $35
• Express Shipping (2-3 business days): rates vary by shipping location and weight of package

Domestic Shipping We currently ship to all addresses within the United States. Shipping costs are calculated at checkout based on your location and selected shipping method.

International Shipping Not applicable at this time.

Order Tracking Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey.

Shipping Delays While we strive to meet estimated delivery times, please note that carrier delays may occasionally occur due to weather, holidays, or other unforeseen circumstances.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at support@cassjewelsandarts.com within 7 days of the expected delivery date, and we'll work with you to resolve the issue.